There’s no legal obligation on us as a landlord to put in a fence or mark the boundaries of our properties. A boundary is an invisible line that marks the borders of a property. Physical features such as fences or hedges may run along the line of a boundary, but it’s not legally required.

As a responsible landlord, we put in fences where we think they’re appropriate.

Fencing repairs

In most cases, fencing is the resident's responsibility.

We will repair or replace fencing under the following conditions:

  • We will repair or replace all fencing when there is a health and safety risk, for example there is a drop in levels that could cause harm.
  • We will repair or replace rear fencing if it is next to a public right of way.
  • We will repair or replace side fencing to your rear garden if it is next to a public right of way.

You can request repairs to fences if you meet our vulnerability criteria or if there is an anti-social behaviour risk. We will decide if your need meets the criteria. 

Some residents that are unable to carry out necessary fencing work themselves may qualify for help from voluntary organisations in Kent. Housing Care, an information service for older people, has more information.

To request a make-safe fencing repair, log into My West Kent, contact customer services on 01732 749400 or email help@wkha.org.uk