My West Kent. Our self-service portal, just for tenants.
My West Kent allows you to: 
- Book, cancel and reschedule a wide range of repair appointments.
- Use the new interactive repair tool, to more easily identify and report repairs.
- Contact us for advice on your home or tenancy.
- Update your contact details.
- More easily view your rent account, including any payments and recharges and make payments.
You'll need your unique activation code and portal agreement number to register, if you're not sure what these are, please contact us.
For more tips on how to register and use the portal, read our short guide to using My West Kent.
My West Kent will be unavailable from 4pm on Friday 29 November until 8.45am Monday 2 December.
Please use one of our other contact methods during this time. If you have an emergency, please call our out of hours team on 0800 169 1122.