Home contents insurance

1. You can apply in a way that suits you; either over the telephone or by completing an application form.
2. No excess (you don’t pay the first part of the claim)
3. The policy covers theft, water damage, fire and many more household risks.
4. The policy covers tenant improvements (up to £2000 or 20% of the sum insured, whichever is the greatest).
5. The policy covers theft or attempted theft of contents in sheds, outbuildings and garages (up to £3,000).
6. The policy covers damage to external glazing, which you are responsible for.
7. The policy covers  the replacement and installation of locks for outside doors or windows and alarms, if keys are lost or stolen (up to £500).
8. You don’t need to have special door or window locks (just a lockable front door).
9. There are flexible regular pay-as-you-go payment options (fortnightly and monthly premiums include a transaction charge).

Thistle Tenant Risks Contents Insurance has been designed to meet the demands and needs of social housing residents looking to purchase home contents insurance and Thistle have approached a single insurer Great Lakes Insurance UK Limited.

The cover is subject to the terms, conditions, limitations and exclusions contained in the Policy Wording, which you should read carefully. The premiums and payment methods available are shown on the rate card. Please note fortnightly and monthly premiums include a transaction change.

If you are unsure whether this insurance policy is right for you, please contact Thistle Tenant Risks who will be happy to help with your queries.

If you’d like to apply for home contents insurance, you can do so by completing an application form (linked) or by calling Thistle Tenant Risks on 0345 450 7288.

Alternatively, visit www.thistlemyhome.co.uk for more information. Prior to completing the application form, please review the Thistle Insurance Services Terms of Business Agreement and Insurance Product Information Document.

These documents give you important information on your rights and how we deal with you and your insurance and key information regarding the insurance cover. Please note that all Tenant Risks business is arranged on a non-advised basis. This means that you will be provided with the key information to be able to make an informed decision on which cover is appropriate for your needs.

 

It is always the intention to give you the best possible service but if you have any questions or concerns about this insurance or the handling of a claim, you should follow Thistle's complaints procedure. For more information, visit www.thistlemyhome.co.uk/make-a-complaint

The National Housing Federation working in partnership with Thistle Insurance Services Ltd. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group.

Thistle's Data Protection Privacy Policy is available to read on their website: www.thistleinsurance.co.uk/privacy-policy

It's important to protect your belongings and West Kent suggests you look for providers who are regulated by the Financial Conduct Authority (FCA).

Thistle Insurance Services are a company that specialises in social housing contents insurance, however there are also other providers that can be found on comparison websites like Money Supermarket or Compare the Market.