All residents have a dedicated neighbourhood housing officer (NHO) for their area

NHOs are here to settle you into your new home and make sure you have everything you need and complete visits throughout your tenancy to make sure you’re happy in your home.

They also help with a range of issues, from any worries you have about your tenancy, anti-social behaviour and domestic abuse.

If you’d like to speak to your neighbourhood housing officer, you can:

Neighbourhood inspections

Neighbourhood housing officers regularly visit the neighbourhoods they manage to ensure the area you live in is safe and being managed well. We want to encourage residents to join the inspections to help us understand the issues that are important to you in the neighbourhood you live. 

Find out more

Who is my NHO?

Use the guide below to find out who your neighbourhood housing officer is. If you're unsure, please contact us.

  • Sevenoaks

    If you live in one of the below areas, your Neighbourhood Housing Officer is Jennie Swoish.

    • Sevenoaks town centre
    • Sevenoaks Hillingdon
    • Sevenoaks Greatness
    • South and North Sevenoaks.
  • Sevenoaks villages

    If you live in one of the below areas, your Neighbourhood Housing Officer is Tony Bourne.

    • Riverhead
    • Dunton Green
    • Bessels Green.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Mike Perry.

    • Kemsing
    • Seal
    • Eynsford.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Jane Hamblin.

    • Weald.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Mike Perry.

    • Otford
    • Shoreham
    • Halstead
    • Knockholt
    • Borough Green.
  • Westerham and surrounding villages

    If you live in the below area, your Neighbourhood Housing Officer is Tony Bourne.

    • Westerham.

    If you live in the below area, your Neighbourhood Housing Officer is Gemma Garnier.

    • Ide Hill.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Tony Bourne.

    • Sundridge
    • Brasted.
  • Edenbridge and surrounding villages

    If you live in one of the below areas, your Neighbourhood Housing Officer is Gemma Garnier.

    • Edenbridge
    • Cowden
    • Marsh Green
    • Hever
    • Four Elms
    • Crockham Hill
    • Bough Beech
    • Chiddingstone
    • Bough Beech.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Tony Bourne.

    • Leigh
    • Penshurst.
  • Swanley

    If you live in one of the below areas, your Neighbourhood Housing Officer is Tina Inkpen.

    • Swanley White Oak (including Northview, Shurlock Avenue and surrounding roads).

    If you live in one of the below areas, your Neighbourhood Housing Officer is Karen Hewett.

    • Swanley St Mary's (including Hart Dyke, Lime Road and surrounding roads).

    If you live in one of the below areas, your Neighbourhood Housing Officer is Emma Smith.

    • Swanley Christchurch, Swanley villages (Crockhenhill and Hextable).
  • Swanley villages

    If you live in one of the below areas, your Neighbourhood Housing Officer is Emma Smith.

    • Crockenhill
    • Hextable.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Kelly Youles.

    • West Kingsdown
    • Fawkham
    • New Ash Green
    • Farningham.
  • Dartford and surrounding villages

    If you live in one of the below areas, your Neighbourhood Housing Officer is Kelly Youles.

    • Dartford
    • Hartley
    • South Darenth
    • Horton Kirby.
  • Tonbridge and Tunbridge Wells

    If you live in one of the below areas, your Neighbourhood Housing Officer is Tony Bourne.

    • Tonbridge
    • Tunbridge Wells
    • Fordcombe.
  • Maidstone and surrounding villages

    If you live in one of the below areas, your Neighbourhood Housing Officer is Rebecca Curtis.

    • Maidstone
    • Allington.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Lisa Gilbert.

    • Harrietsham
    • Headcorn
    • Rolvenden
    • Benenden
    • Hawkhurst
    • Tenterden.
  • Ashford, Canterbury and surrounding areas

    If you live in one of the below areas, your Neighbourhood Housing Officer is Lisa Gilbert.

    • Ashford
    • Canterbury
    • Faversham
    • Ramsgate
    • Sittingbourne.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Rebecca Curtis.

    • Lenham.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Mark Connolly.

    • Broadstairs
    • Margate
    • Sandwich
    • Deal.
  • Medway and surrounding areas

    If you live in one of the below areas, your Neighbourhood Housing Officer is Rebecca Curtis.

    • Medway
    • Hoo
    • Gillingham
    • Rainham

    If you live in one of the below areas, your Neighbourhood Housing Officer is Lisa Gilbert.

    • Sittingbourne
    • Faversham.

    If you live in one of the below areas, your Neighbourhood Housing Officer is Kelly Youles.

    • Gravesend.