Pets and animal nuisance

If you have concerns about the welfare of a pet you should contact the RSPCA online or call them on 0300 123 4999.

We believe all of our residents deserve the right to live in their homes in peace and quiet. We ask our residents to be considerate and tolerant to their neighbours too. 

If you are disturbed by your neighbours dog barking persistently or at unsocial hours, firstly if you feel you are able to approach them to talk about it then you should do so. They may not be aware there is a problem.

‘Persistent noise nuisance’ means the noise lasts for continuous periods of over 30 minutes a day for at least five days within one week. ‘Unsocial hours’ is after 11pm and before 7am.

If talking to them does not resolve the issue, you can contact your local authority's Environmental Health department who will be able to advise and assist you. If you're not sure who your local authority is, you can find out using the Gov.uk tool.

If your neighbour is a West Kent tenant, we will be able to help. Please download and complete our diary sheets and send them to us via the online ASB reporting form.

 

If you have concerns about the welfare of a pet you should contact the RSPCA online or call them on 0300 1234999.

If you have concerns about the behaviour of your neighbour's pet, if it is showing aggression or has bitten you or a family member, you should report it Kent Police by calling 101 or using their online reporting form. If you are in immediate danger you should call 999.

The law states any dog can be considered dangerous in any place if it is not kept under control. The dog does not have to bite anyone, it could display signs of aggression that makes someone feel in fear of their safety.

You can also contact your local dog warden by visiting your local authority's website.

Find your local authority 

 

It is a dog owner's responsibility to clear up any mess their pet leaves behind, whether it be in their own garden, a communal garden or a public area like a park.

While many responsible dog owners do clear up after their dogs, dog fouling is still a big issue. Dog owners can be given an on the spot fine by their local authority, which can be as much as £80.

If you know your neighbour is not being responsible and clearing up after their dog, you should try speaking to them about it.  If this does not work, please complete our online ASB reporting form at the bottom of this page and we will speak to them about it on your behalf.

If the offence has taken place in a public area, you should contact your local authority's Environmental Health department who will possibly be able to issue them with a fine if you provide them with sufficient evidence.

If your neighbourhood has an issue with dog fouling in general, you can contact your local authorities dog warden who can look at tackling the issue.

Find your local authority