There is a clear relationship between the quality of the local environment and desirability of a neighbourhood as a place for residents to live and grow. 

This policy sets out the services and activities we provide, how we will work with residents and local partners, and the responsibilities of residents. It also sets out how we will work with shared landowners or managing companies in areas where we do not own the whole estate or have exclusive management responsibilities.

The policy applies to our residents including general needs, affordable rent, shared owners, leaseholders and supported and Emerald housing residents. It does not apply to Kent Excellent Homes for All (KEHFA) managed properties.

Read the Neighbourhood Management Policy