Our values

West Kent is known for its positive culture of working in partnership with customers and stakeholders to deliver exceptional services in a friendly, solution-focused way.

Our values guide our staff to give customers a richer experience and staff themselves a greater sense of satisfaction. They guide us to make sound decisions for the business and be responsive to all our stakeholders. 

Our valuesOur values are:

  • Delivering on our promises - doing what we say, when we say we'll do it
  • Integrity - letting your moral compass keep you on the right track
  • Flexibility - doing the right thing so you get the right result
  • Compassion - putting yourself in the other person's place
  • Self awareness - knowing yourself and the impact you have
  • Honesty - saying and doing the right thing, even when it's hard
  • Learning - improving by exploring what's there beyond what you know
  • Working hard and having fun - choosing to enjoy the people and the job.