We'll be closed on Friday 5 July for staff training. We will reopen after the weekend, on Monday 8 July at 8.45am. 

We'll be offering an emergency-only service during the closure. If you have an emergency, please call us on 0800 169 1122.
For any other repairs or enquiries, please use our tenant portal, My West Kent, or email help@wkha.org.uk and a member of the team will get back to you when we reopen. 

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

Awaab’s Law is here

Awaab’s Law comes into force today, 27 October 2025, introducing new legal requirements for social landlords to fix emergency repairs within 24 hours and also investigate significant damp and mould cases within 10 days of being notified.