Would you like a quick summary of all that we got up to last year?
The Residents' Annual Report is one way we keep our residents informed on how we are performing and the work we do with residents and in communities.
The report provides a snapshot of our finances, resident involvement and scrutiny panel activities, complaints and performance. We’ve also provided a couple of case studies and some facts and figures about how we spend your rent, so you can understand how we operate and how we are delivering on our promises.
Fen, a member of West Kent's Resident Scrutiny Panel said: "Another year has gone by and so much has happened in that time. Whether it be the lasting impact of the pandemic, or the cost of living, many of us have been impacted in one way or another."
"As a panel we work closely with West Kent and we know they want to keep channels of communication open so that when there is a problem, they can act upon it as quickly as possible. We work collaboratively and constructively to help make improvements that benefit residents."