Residents from one of our estates, who had been enduring repeated anti-social behaviour from a neighbour, are relieved after a judge ordered the family responsible to move.

West Kent takes reports of anti-social behaviour very seriously. We encourage residents to sort out their differences between themselves if at all possible, but if that fails we help them collect the evidence that will permit us to take appropriate action, including court if necessary.

In this case, the behaviour of just one family, tenants of another landlord, was threatening the safety and well-being of the entire local community. The residents were understandably nervous about coming forward but with the support of West Kent, the police and other local agencies carefully building up relationships between all the parties, a good case was put together.

This work led to five injunctions, a highly significant outcome. Five injunctions for one family awarded by a judge, which prevented the family from being allowed into the area where they were causing  anti-social behaviour.  Our evidence and the partnership working allowed the other landlord to secure a possession order.

One of the affected residents said, "I and other neighbours had suffered from months of verbal, and at times physical, abuse and intimidation around our block of flats and the local shop. We worked closely with West Kent and the local police and eventually had our day in court, getting a positive result."

Phil Dey our Community Safety Manager (pictured right) says, "We will not tolerate anti-social behaviour and have proved that by working together with affected residents. and police and community safety partners we can resolve it and get positive results."

Since the family causing all the problems have moved away, life has returned to normal for the residents and they can get on with their lives without fear of being the targets of abuse.

If you are suffering from anti-social behaviour in your community, visit our Reporting anti-social behaviour page for advice.

Christmas and New Year opening times 2025/26

We will be closed from 3pm Wednesday 24 December 2025 and reopen at 8.45am on Friday 2 January 2026.  Please call 0800 169 1122 if you have an emergency during this period.   Have a great Christmas and New Year!

 

West Kent retains G1/V2 rating from the Regulator of Social Housing

Following their annual stability check, the Regulator of Social Housing confirmed that West Kent has retained a G1/V2 grading.