A national one-minute silence will be held on 24 February at 11am to mark one year since Russia’s invasion of Ukraine. Ukraine flag

This national moment of reflection will offer the UK public the chance to pay tribute to the courage of the Ukrainian people and demonstrate the UK’s solidarity with the country. The government is encouraging individuals and organisations across the UK to participate.

Our phone lines will not be answered during the silence, and we may put any calls currently happening on hold temporarily to participate.

Residents' Influence and Impact Report 2025/26

Our Residents' Influence and Impact Report 2025/26 shows how feedback, scrutiny, surveys and resident involvement have influenced decision-making at West Kent over the past year, as well as the improvements we've delivered as a result.

 

Complaints Performance and Service Improvement Report 2025/26

Our Complaints Performance and Service Improvement Report 2025/26 explains how we handled complaints over the past year, what residents told us, and the action we've taken to improve our services as a result.