My West Kent will be unavailable until mid June 2025. We will provide a more detailed update by Friday 30 May 2025.

During this time, you won't be able to access your My West Kent account. You can continue to:

Please continue to contact us by phone in an emergency by calling 0800 169 1122. 

We apologise for any inconvenience. 

Thank you for your understanding.

35 years of West Kent: Energy Programme and Energy House

Our commitment to reducing running costs of our homes while lowering the environmental impact has been a focus of our work for years. Back in 1998 we began an extensive investment programme and in 2002 we built the award-winning “Energy House”.

 

Staff training - Tuesday 1 April

Our customer services team will not be available from 8am to 1pm tomorrow, 1 April 2025, due to staff training. Our out of hours provider will take any emergency calls during this time. If you have an emergency, please call 0800 169 1122 as usual.