From 22 September, you’ll no longer be able to access your current My West Kent online account.

You will still be able to make rent payments online, just visit westkent.org/payrent, or call our automated payment line, 01732 749442.

If you make a rent payment between 22 and 29 September, your payment may not show on your account until the following week.

A new and improved My West Kent tenant portal will be available to you from October 2023. We’ll send you an email with details of how to access the new My West Kent portal during the first two weeks of October.

 

Help shape our digital services

Between Monday 21 September and Saturday 7 November 2026, we're conducting a survey about how you use and feel about digital technology.

 

Celebrating 10 years of our KEHFA extra care schemes

This year marks the 10th anniversary of our Kent Excellent Homes for All (KEHFA) extra care schemes, and residents, families and colleagues recently came together to celebrate this special milestone.