From 22 September, you’ll no longer be able to access your current My West Kent online account.

You will still be able to make rent payments online, just visit westkent.org/payrent, or call our automated payment line, 01732 749442.

If you make a rent payment between 22 and 29 September, your payment may not show on your account until the following week.

A new and improved My West Kent tenant portal will be available to you from October 2023. We’ll send you an email with details of how to access the new My West Kent portal during the first two weeks of October.

 

Your voice, Our action: Working together to brighten our communities

For this month’s Your Voice, Our Action story, we’re sharing how several social value contributions from our contracting partners helped create safer, greener and more welcoming places for our residents to enjoy. 

 

Your voice, Our action: Listening to feedback and making things clearer

For this month’s Your Voice, Our Action story, we’re sharing the positive outcome from changes to our service charges.