From 22 September, you’ll no longer be able to access your current My West Kent online account.

You will still be able to make rent payments online, just visit westkent.org/payrent, or call our automated payment line, 01732 749442.

If you make a rent payment between 22 and 29 September, your payment may not show on your account until the following week.

A new and improved My West Kent tenant portal will be available to you from October 2023. We’ll send you an email with details of how to access the new My West Kent portal during the first two weeks of October.

 

Staff training - Tuesday 1 April

Our customer services team will not be available from 8am to 1pm tomorrow, 1 April 2025, due to staff training. Our out of hours provider will take any emergency calls during this time. If you have an emergency, please call 0800 169 1122 as usual.

 

West Kent progresses the development of the new Woodland Place community, set to provide 106 new homes

Woodland Place is the newly branded scheme in Allington, Maidstone, and sits on the land known as Castor Park. The new development is currently in construction and is set to provide over 100 new homes for with a mix of social rent, affordable rent and shared ownership tenures.