As part of our Help for You campaign, we have been working with Citizens Advice in North and West Kent to run face-to face sessions providing advice, support, and tips to help you with the cost of living. We have been using feedback from these sessions in 2023 to help improve the way we support you. To make sure that the same information from the sessions could be shared more widely, we have worked on five new videos that you can access online via YouTube.  

The videos cover the following themes: 

  • Debt advice 
  • Energy bills 
  • Financial support 
  • Priority services registers
  • Recognising scams

Peggy-Sue Spurr, Head of Communities at West Kent said; ‘As part of our Help for You campaign, we want to make sure our residents receive the right support, advice, and information to help combat cost of living pressures. Our work with Citizens Advice in North and West Kent forms a key part of that and we hope helps people, particularly over this winter period. Our new communities offer, which we launched earlier this year provides a range of support for residents including support around fuel efficiency, furniture poverty and tenancy sustainment. We want our residents to live full and healthy lives, which is why this is such a priority for us going into 2024.’ 

For more information on the campaign or the support available from West Kent, please visit - www.westkent.org/your-home/help-for-you  

Staff training - Tuesday 1 April

Our customer services team will not be available from 8am to 1pm tomorrow, 1 April 2025, due to staff training. Our out of hours provider will take any emergency calls during this time. If you have an emergency, please call 0800 169 1122 as usual.

 

West Kent progresses the development of the new Woodland Place community, set to provide 106 new homes

Woodland Place is the newly branded scheme in Allington, Maidstone, and sits on the land known as Castor Park. The new development is currently in construction and is set to provide over 100 new homes for with a mix of social rent, affordable rent and shared ownership tenures.