Tell us what you really think

We want our residents to be proud of the home and neighbourhood where they live.  

We’re reviewing our estate services, which includes grounds maintenance, communal area cleaning, window cleaning and bin store management. 

Our aim is to produce standards for each service, so you know for certain what work will be carried out, and when.  

To do this, we need to know what is important to you – what we do well, and what needs improving. We want as many of our residents to get involved to make sure the standards are representative and inclusive of as many of your views as possible.  

So, come along to one of our neighbourhood events and tell us what you think!  

  • Edenbridge (Eden Centre) - 3 April, 11am to 2pm. 
  • Deal (Mongeham Way) - 10 April, 12 noon to 3pm.
  • Tenterden (St Benets Way) – 16 April, 10am to 1pm.
  • Sevenoaks (Bat and Ball Centre) - 25 April, 11am to 2pm.
  • Ashford (Repton Park) - 8 May, 2.30pm to 4.30pm.
  • Cowden (Chantlers Mead) - 15 May, 10am to 12 noon.
  • Medway (Liberty Park) - 17 May, 10am to 1pm.
  • Maidstone (Otham estate) - 22 May, 10am to 12 noon.
  • Maidstone (Moorhen Road) - 22 May, 2pm to 4pm.
  • Swanley (Alexandra Suite) - 31 May, 11am to 2pm.
  • Tonbridge (Taylor Close) - 5 June, 10am to 12 noon.
  • Leigh (village green) - 12 June, 10am to 12 noon.
  • Ashford (Adams Drive) - 18 June, 10am to 12 noon.
  • Maidstone (Hadlow Close) - 20 June, 10am to 12 noon.
  • Sevenoaks (Hollybush Court) - 27 June, 10am to 12 noon.

If you can’t make one of the events, you can still give us your feedback by: 

  • Completing our online survey
  • Having a chat with us over the phone or face to face.

For more information about the consultation or any other resident involvement opportunities, visit the resident involvement page of our website. 

Staff training - Tuesday 1 April

Our customer services team will not be available from 8am to 1pm tomorrow, 1 April 2025, due to staff training. Our out of hours provider will take any emergency calls during this time. If you have an emergency, please call 0800 169 1122 as usual.

 

West Kent progresses the development of the new Woodland Place community, set to provide 106 new homes

Woodland Place is the newly branded scheme in Allington, Maidstone, and sits on the land known as Castor Park. The new development is currently in construction and is set to provide over 100 new homes for with a mix of social rent, affordable rent and shared ownership tenures.