Tell us what you really think

We want our residents to be proud of the home and neighbourhood where they live.  

We’re reviewing our estate services, which includes grounds maintenance, communal area cleaning, window cleaning and bin store management. 

Our aim is to produce standards for each service, so you know for certain what work will be carried out, and when.  

To do this, we need to know what is important to you – what we do well, and what needs improving. We want as many of our residents to get involved to make sure the standards are representative and inclusive of as many of your views as possible.  

So, come along to one of our neighbourhood events and tell us what you think!  

  • Edenbridge (Eden Centre) - 3 April, 11am to 2pm. 
  • Deal (Mongeham Way) - 10 April, 12 noon to 3pm.
  • Tenterden (St Benets Way) – 16 April, 10am to 1pm.
  • Sevenoaks (Bat and Ball Centre) - 25 April, 11am to 2pm.
  • Ashford (Repton Park) - 8 May, 2.30pm to 4.30pm.
  • Cowden (Chantlers Mead) - 15 May, 10am to 12 noon.
  • Medway (Liberty Park) - 17 May, 10am to 1pm.
  • Maidstone (Otham estate) - 22 May, 10am to 12 noon.
  • Maidstone (Moorhen Road) - 22 May, 2pm to 4pm.
  • Swanley (Alexandra Suite) - 31 May, 11am to 2pm.
  • Tonbridge (Taylor Close) - 5 June, 10am to 12 noon.
  • Leigh (village green) - 12 June, 10am to 12 noon.
  • Ashford (Adams Drive) - 18 June, 10am to 12 noon.
  • Maidstone (Hadlow Close) - 20 June, 10am to 12 noon.
  • Sevenoaks (Hollybush Court) - 27 June, 10am to 12 noon.

If you can’t make one of the events, you can still give us your feedback by: 

  • Completing our online survey
  • Having a chat with us over the phone or face to face.

For more information about the consultation or any other resident involvement opportunities, visit the resident involvement page of our website. 

35 years of West Kent: Jean's story of community and belonging

As part of our 35 years of West Kent campaign, we're proud to share Jean's story. In this video, Jean, a resident for over 11 years, shares her thoughts on how West Kent has supported her though life changes and helped to build a sense of community in her local neighbourhood.

 

My West Kent portal unavailable until mid June 2025

My West Kent portal unavailable until mid June 2025