Following feedback from our residents, we’re prioritising door and window replacements in our homes.

Some of our homes have doors and windows that although are still working, aren’t at their best. We’ve taken feedback on board and are now changing our ‘just in time’ approach (replacing them when they are no longer fit for purpose), to replacing them before they reach the end of their lifespan. We’re planning to replace 220 windows and 191 external doors in 2023, up 59% on last year. Photo of a house

We are mindful of the cost of living and how doors and windows can cause higher energy bills. So, we’re prioritising replacements in homes where residents are claiming benefits and we know the energy efficiency rating is low.

35 years of West Kent: Jean's story of community and belonging

As part of our 35 years of West Kent campaign, we're proud to share Jean's story. In this video, Jean, a resident for over 11 years, shares her thoughts on how West Kent has supported her though life changes and helped to build a sense of community in her local neighbourhood.

 

My West Kent portal unavailable until mid June 2025

My West Kent portal unavailable until mid June 2025