From Monday 12 July to Friday 27 August, our customer service phone line will only be open to take calls between 8am to 4pm.

Our out of hours number, 0800 1691122 will still be available for emergencies. For anything that isn't urgent, you can also contact us by:

Christmas and New Year opening times 2025/26

We will be closed from 3pm Wednesday 24 December 2025 and reopen at 8.45am on Friday 2 January 2026.  Please call 0800 169 1122 if you have an emergency during this period.   Have a great Christmas and New Year!

 

West Kent retains G1/V2 rating from the Regulator of Social Housing

Following their annual stability check, the Regulator of Social Housing confirmed that West Kent has retained a G1/V2 grading.