From Monday 12 July to Friday 27 August, our customer service phone line will only be open to take calls between 8am to 4pm.

Our out of hours number, 0800 1691122 will still be available for emergencies. For anything that isn't urgent, you can also contact us by:

UK Emergency Alert Test – Sunday 7 September at 3pm

At 3pm on Sunday 7 September 2025, every compatible mobile phone in the UK will receive a test alert from the government's Emergency Alerts system.

 

Meet Iain, our resident ambassador

Iain has been a resident at West Kent for the last ten years and has recently joined as a resident ambassador. Find out more about why he wanted to get involved.