September 2023 

We’re sorry that grounds maintenance work hasn’t been completed in the time scale and in some cases, to the quality we expect. We know this has been disappointing for residents, and some of our communities have not been looking their best. 

We’re closely managing CGM to hold them accountable, along with communicating with other providers to ensure all future work is completed on time and to a high standard over the next few months.  

We are working to provide a long-term solution to this issue. While we can’t give an update on service charge refunds and compensation, we will update all residents affected in the coming weeks.

35 years of West Kent: Katie's role in developing communities

As part of our 35 years of West Kent campaign, we’re showcasing the incredible people who make our work possible. Katie is one of our Community Development Officers and has been with us for two years.

 

35 Years of West Kent: Sophie’s role in achieving 1,000 shared ownership homes

As part of our 35 years of West Kent campaign, we’re showcasing the incredible people who make our work possible. Sophie’s home ownership team recently hit the milestone of 1,000 shared ownership homes, a major achievement in a challenging housing market.