We want to ensure our residents are involved in creating change and improving West Kent.

Residents are at the heart of all that we do. We have a close working relationship with our Resident Scrutiny Panel, which includes some of our involved residents. The panel works with us to help shape our services based on resident feedback. Over the years, the panel have reviewed a range of services, policies and procedures including anti-social behaviour, damp and mould, repairs and estate services.

Fen is one of the members of the scrutiny panel and has been a West Kent resident since 2003. In this video she shares her experiences over the years and how important resident feedback is to West Kent.

 

 

 

For more information about 35 years of West Kent, please visit - 35 years of West Kent | West Kent

Staying scam aware - disrepair claims

We know there are several companies out there targeting our residents with false repair claim information and asking them to register on their websites.   These companies are not associated with West Kent in any way, and we are urging residents to ignore any communications from them Including any registration requests. 

 

Social Value Week – spotlighting the Community Chest

Social Value Week is all about shining a light on social value, sparking discussions, sharing best practice, celebrating success stories, and honouring dedicated supply-chain partners. Running from 25 to 29 November, it’s a great way to recognise important initiatives that help people – and for us, our residents.