As part of our 35 years of West Kent campaign we're highlighting different stories from our colleagues, residents, and communities, which make West Kent special.
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35 years of West Kent - Craig’s Journey of Growth and Innovation
At West Kent, we're celebrating 35 years of transforming services to better support our residents and communities. Craig, our Business Design Lead, has been a key part of this journey for 28 years.
For his role, Craig has played a vital part in our evolution – from implementing new housing management systems to improving how we house residents and adjust rents. His work has helped ensure that West Kent continues to create safe, welcoming spaces where families and older residents can thrive.
In this video, Craig highlights our commitment to investing in people. With our support, he became a Chartered Management Accountant, expanding his skills and career.
“I don’t know what the future will hold, but I know that West Kent will continue to support people in developing their ambitions,” says Craig.
To find out more about 35 years of West Kent, please visit: 35 years of West Kent
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35 years of West Kent - Our investment in the communities we work in
To celebrate 35 years of West Kent, we’re focussing on the fantastic support our community development team delivers across our neighbourhoods.
One of the most impactful projects in recent years is our community pilot at St Mary’s in Swanley back in 2022.
As part of the project, we gathered residents’ thoughts and feedback on their local area; what they like, and what they want to see improve. We came to residents in their area, knocking on doors and hosting community events where residents and their families could come and chat to us, while having some food and drinks. We connected with over 300 residents who told us their priorities; enhancing safety, reducing loneliness, and fostering a sense of pride in their homes. Our video from one of the pilot’s events showcases what the project means to the community.As a result of the feedback, we’ve:
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Invested in essential renovations, such as replacing front doors
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Created a resident action group to reduce isolation and drive positive change in the area
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Introduced a community development officer for Swanley, supporting local people to set up new groups and activities, that help counter isolation and build friendships. So far, they have supported with forming bingo clubs, gardening clubs, market stalls, and seasonal events.
Following the success at St Mary’s, the approach was extended to Northview in Swanley, where residents benefited from similar opportunities becoming available. Building on this momentum, we rolled out the project in other areas including Edenbridge and Faversham. In 2025, we’ll take the project to our biggest development yet, Castor Park in Allington.
Supported by a dedicated community development team with over 30 partners, including Citizen’s Advice, food banks, and leisure centres, we’re committed to investing in our residents and building networks that address residents’ priorities and promote healthier, more vibrant communities.To find out more about West Kent’s 35 years stories, visit: 35 years of West Kent
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