My West Kent, our resident portal, will be unavailable until the end of September 2025. We will provide a more detailed update by Tuesday 30 September 2025 to confirm when you will be able to access My West Kent again.  

During this time, you won't be able to access your My West Kent account. You can continue to: 

  • Pay your rent and check your rent account using our secure pay system: https://wkha.mysecurepay.co.uk or the automated payment line: 01732 749442. Please note that you will need your tenant reference for this. If you don’t have this, please contact us via email by emailing help@wkha.org.uk or on the phone by calling 01732 749400 or 0800 169 1122 (freephone) and our team can help you. 

Please continue to contact us by phone in an emergency by calling 0800 169 1122.  

We’re sorry for this disruption. Thank you for your understanding. 

35 years of West Kent: Tracy's thoughts on West Kent's milestones and achievements over the last 35 years

As we reach the end of our 35 years of West Kent campaign, Tracy, Chief Executive at West Kent, shares her personal highlights and reflects on the key achievements which have allowed us to create spaces to live and give people space to grow.

 

How our welfare benefits team unlocked much-needed financial support for a resident

Rebecca, one of our residents, was struggling with her finances and didn’t know about the different benefits she was entitled to. Our welfare benefits team stepped in to help Rebecca claim her pension credit and explore further benefits she had been missing out on.