It’s always important to manage your money effectively, especially if you have a tight budget. Rent is a key payment and should be seen as a priority bill to be paid.
We aim to contact customers quickly if they fall into arrears, we now send reminder text messages if payments are missed. We hope early and prompt contact will help prevent any debts escalating and allow us to help our customers quickly.
We have improved payment options, you can now pay rent 24 hours a day, seven days a week by debit card. Just ring 01732 749442 and have your ten digit tenancy reference number and debit card with you.
If you need help budgeting or you need to check you’re receiving all the benefits you're entitled to, take a look at the related websites section on the right hand side for more information.
It's important to remember that if you do not pay your rent, you could be putting your home at risk. If you are due for a kitchen, bathroom or door replacement, be aware that we will suspend these works until you keep a clear rent account.